Maintenance
In order to keep your Intruder Alarm System from CG Security in top shape, regular maintenance is vital. Our qualified team is committed to providing the very best services, and we guarantee that one of our engineers will be on site within 4 hours in the event of an emergency or equipment failure, meaning you can stress less and enjoy our 24-hour services.
12 Month Warranty on new installations
At CG Security, we’re truly committed to keeping your home safe, so we’re offering free 12-month maintenance services on parts and labour for all new installations. Around the 12-month mark, you will receive a reminder from us to provide a full inspection and preventive maintenance services on your system to ensure that everything is in perfect working order. Please note that this covers equipment-related problems only, so external factors like vandalism or weather damage do not apply.
Annual Maintenance Contracts
At the end of the initial 12-month period, we offer annual maintenance contracts and service plans to ensure continued benefits like 24-hour maintenance and cheaper call-out charges. Contracts are optional but we will not guarantee our engineers will respond to non-contract customers after normal business hours.
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Fast Callback and response
Our engineering staff will call you back as soon as possible 24-hours a day
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Dedicated Help
Our office telephone is diverted to our engineers out of hours for a speedy response.
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Professional diagnosis
Our engineering staff are fully trained to diagnose and repair any faults with your system.
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Remote Support
Our engineers can dial into your system with your approval to update programming.
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Security tips
- Use individual codes or tags for your Intruder Alarm.
- Do Not leave codes written down.
- Make sure your systems are professionally maintained.
- Access Control Systems can stop the opportunistic crime of having someone walk in off the street and steel someones handbag or laptop.
- Make sure to delete old codes when staff leave.